Frequently Asked Questions
How do I use my coupon code?
Once you are on the My Cart page you can apply your coupon code. To do this type your coupon code in the box that says “Coupon code” and then hit the “Apply Coupon” button.
How long will it take my order to arrive?
Once the payment has been processed, the order will be taken to the post office. Orders take about 3-10 business days to arrive. Custom orders take up to 5 days to create (depending on your order) and another 3-10 business days to arrive.
Where can I find my downloaded items?
You can find your downloaded items here. Alternatively, if you downloaded something from a blog post please check your browser settings to locate your browser’s download folder.
Where do I find my tracking number?
Can I return or exchange my items?
There are absolutely no returns or exchanges UNLESS the item(s) was damaged during delivery, or the item received was not the item ordered. In these cases, please use the contact form with a detailed description letting me know what you ordered, and what you received. I will contact you back for photo verification and we will work something out from there.
How do I request a custom order?
Please use the custom order form to request orders. On the form page, you will also find the available patterns and colors. When filling out the form simply enter your name, email, pick your pattern, then your colors, and lastly hit submit. You can also select if you want more bracelets in this pattern. If you want to order more than one pattern simply fill out the form again using the same name and email. I will contact you back within 48 hours for verification and pricing.
When will you be accepting custom orders?
It is currently unknown when Lazy Day Creations will be accepting custom orders. Please stay updated with our social media accounts!
Can I use another payment method?
For privacy reasons Lazy Day Creations only accepts PayPal. When you sign up with PayPal you all you need to do is simply register your Visa, Mastercard, American Express or Discover card. Then when you check out, you log in to your PayPal account and pay via PayPal.